CSIR Seeks Modern Cloud-Based Telephony Solution to Enhance Communication Infrastructure
Pretoria, South Africa – The Council for Scientific and Industrial Research (CSIR) has officially announced its intention to procure a comprehensive, cloud-based telephony solution, signalling a significant step towards modernising its communication systems. The organisation published a Request for Proposals (RFP) on August 19, 2025, inviting suitably qualified service providers to submit their bids for the design, implementation, and ongoing maintenance of this advanced telephone solution.
The initiative aims to transition the CSIR’s current telephony infrastructure to a state-of-the-art, cloud-based platform. This move is expected to bring about substantial improvements in communication efficiency, flexibility, and scalability across the organisation. The scope of the project explicitly includes not only the provision of the cloud-based telephone solution itself but also the critical ongoing maintenance and support of the associated telephony infrastructure for a period of five (5) years. This long-term commitment underscores the CSIR’s dedication to ensuring a robust and reliable communication network for its future operations.
The CSIR, as a leading scientific research and development organisation in South Africa, relies heavily on seamless and effective communication channels to foster collaboration, drive innovation, and support its diverse research activities. By investing in a modern cloud-based telephone system, the CSIR anticipates benefits such as enhanced call quality, advanced features for unified communications, improved disaster recovery capabilities, and potentially significant cost savings through the consolidation of services. Furthermore, a cloud-based solution offers greater agility, allowing the CSIR to adapt its communication tools as its needs evolve and as new technologies emerge.
Potential bidders are being invited to present proposals that demonstrate a deep understanding of the CSIR’s requirements and a proven track record in delivering similar large-scale telecommunication projects. The RFP process will likely involve a thorough evaluation of technical capabilities, service offerings, pricing structures, and the proposed approach to implementation and support.
This strategic investment in upgrading its telephony system highlights the CSIR’s forward-thinking approach to leveraging technology to enhance its operational effectiveness and to maintain its position at the forefront of scientific advancement. The organisation is looking forward to engaging with experienced providers who can help shape a future-ready communication landscape for its extensive network of researchers, staff, and collaborators.
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Council for Scientific and Industrial Research published ‘Request for Proposals (RFP) Modernisation of Telephony System with a cloudbased telephone solution, inclusive of ongoing maintenance and support of the associated telephony infrastructure to the CSIR over a period of five (5) years.’ at 2025-08-19 07:26. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.