Streamlined Access to Digital Certificates: Sagamihara City Enhances My Number Card Services
Sagamihara City, Kanagawa Prefecture – In a move aimed at improving convenience and accessibility for its residents, Sagamihara City has announced an expansion of its My Number Card digital certificate services. Starting August 12, 2025, residents will have more flexible options for managing their digital certificates, including issuance, renewal, and password resets, through postal mail and online channels.
The My Number Card, a vital tool for accessing various government services and streamlining administrative procedures, relies on digital certificates for secure authentication. Previously, some of these essential functions required in-person visits to city offices. However, recognizing the evolving needs of its citizens, Sagamihara City is implementing new procedures to facilitate these processes remotely.
Key service enhancements include:
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Electronic Certificate Issuance and Renewal via Mail: Residents will now be able to apply for the issuance or renewal of their My Number Card’s electronic certificate through postal mail. This option is particularly beneficial for individuals who find it challenging to visit city halls due to mobility issues, busy schedules, or geographical distance. Detailed instructions and necessary application forms will be made available on the Sagamihara City official website and at designated municipal service points.
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Online Password Reset (for forgotten PINs): For those who have forgotten their My Number Card’s PIN or password, an online reset option will be introduced. This user-friendly service is expected to significantly reduce the time and effort required to regain access to essential digital functions. Users will likely be guided through a secure online verification process to confirm their identity before a password reset can be completed.
These advancements reflect Sagamihara City’s commitment to digital transformation and its dedication to providing efficient and accessible services to all its residents. By offering these remote options, the city aims to empower citizens with greater control over their digital identities and simplify their interactions with public administration.
Residents are encouraged to visit the official Sagamihara City website for comprehensive information regarding the new procedures, including eligibility criteria, required documents, and step-by-step guidance for each service. The city also advises residents to ensure their My Number Cards are up-to-date to take full advantage of these new, convenient services.
マイナンバーカードの電子証明書（公的個人認証サービス）の発行や更新、暗証番号再設定（パスワードを忘れてしまった場合）は郵送やインターネットでできますか。
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