Phoenix Water Services Announces Leadership Transition: Director Troy Hayes to Retire, Brandy Kelso to Assume Leadership
Phoenix, AZ – August 15, 2025 – The City of Phoenix Water Services Department is pleased to announce a significant leadership transition. Director Troy Hayes will be retiring from his esteemed position after a distinguished career dedicated to serving the residents of Phoenix. Following his departure, Brandy Kelso has been appointed as the new Director of Water Services, poised to lead the department into its next chapter.
Director Hayes has been a pivotal figure in the management and advancement of Phoenix’s vital water infrastructure. His tenure has been marked by a steadfast commitment to ensuring a reliable, sustainable, and high-quality water supply for the city’s growing population. Throughout his service, Hayes has overseen numerous critical projects and initiatives, contributing significantly to the operational excellence and forward-thinking strategies of the Water Services Department. His leadership has been instrumental in navigating the complex challenges of water resource management in an arid region, always prioritizing the needs of the community.
“Troy Hayes has been an exceptional leader and a true asset to the City of Phoenix,” stated a city spokesperson. “His dedication, expertise, and unwavering commitment to our water system have left an indelible mark. We are immensely grateful for his years of service and wish him the very best in his well-deserved retirement.”
The selection of Brandy Kelso as his successor reflects the department’s confidence in her proven leadership capabilities and deep understanding of the water industry. Kelso, who has held various leadership roles within the Water Services Department, brings a wealth of experience and a forward-looking vision to the position. Her appointment signifies a commitment to continuity and innovation as the department continues its mission to provide essential water services to the community.
“We are thrilled to welcome Brandy Kelso as the new Director of Water Services,” continued the spokesperson. “Her extensive experience within the department, coupled with her passion for public service, makes her an ideal candidate to lead us into the future. We are confident that under her guidance, Phoenix Water Services will continue to thrive and meet the evolving needs of our city.”
Kelso is expected to build upon the strong foundation established by Director Hayes, focusing on maintaining the integrity of the water system, exploring innovative solutions for water conservation and management, and ensuring exceptional service delivery to all Phoenix residents. The City of Phoenix looks forward to a smooth transition and is enthusiastic about the direction Brandy Kelso will steer the Water Services Department.
Phoenix Water Services Director Troy Hayes to Retire; Brandy Kelso Appointed as Successor
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