KDDI Announces Disaster Relief Measures for Heavy Rainfall and Frontal System
Tokyo, Japan – August 8, 2025 – KDDI Corporation today announced comprehensive support measures for individuals and communities affected by the severe rainfall and frontal system that began on August 6, 2025. Recognizing the significant impact of this natural disaster, KDDI is committed to providing essential communication services and financial assistance to help those affected recover.
The recent weather events have caused widespread disruption and damage across several regions. In response, KDDI has mobilized its resources to ensure the continuity of communication, which is vital for disaster relief efforts and personal safety.
Key Support Measures Introduced by KDDI:
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Free Wi-Fi and Charging Services: To facilitate communication and access to information, KDDI is offering free Wi-Fi access at designated KDDI facilities and public spaces in affected areas. Additionally, charging services for mobile devices will be available at these locations, ensuring that those who have lost power can stay connected.
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Mobile Phone Usage Fee Waivers: For customers in severely impacted regions, KDDI will be waiving certain mobile phone usage fees. This measure aims to alleviate the financial burden on individuals and families who are already facing considerable challenges due to the disaster. Specific details regarding the duration and scope of these waivers will be communicated through official KDDI channels.
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Dedicated Disaster Information Hotlines: KDDI is establishing specialized hotlines to provide information and support to customers affected by the disaster. These lines will offer assistance with inquiries regarding services, billing, and available support programs.
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Collaboration with Local Authorities and Relief Organizations: KDDI is actively collaborating with local government bodies and disaster relief organizations to coordinate support efforts. This includes providing communication infrastructure and services to aid in rescue operations, damage assessment, and the distribution of essential supplies.
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Commitment to Service Restoration: KDDI’s technical teams are working diligently to restore any communication services that may have been impacted by the heavy rainfall and related damages. The company prioritizes the rapid and safe restoration of network connectivity to ensure that communities can access critical information and remain connected.
“Our thoughts are with all those affected by the severe weather,” said a KDDI spokesperson. “We understand the critical role that communication plays during times of crisis. KDDI is committed to providing the necessary support to help our customers and communities navigate this challenging period and to assist in the recovery process.”
KDDI encourages all customers in affected areas to stay informed through official announcements and to prioritize their safety. Further details on the specific locations for free Wi-Fi and charging services, as well as information on fee waivers, will be made available on the official KDDI website and through other customer communication channels.
令和7年8月6日からの低気圧と前線による大雨に伴う災害への支援について
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KDDI published ‘令和7年8月6日からの低気圧と前線による大雨に伴う災害への支援について’ at 2025-08-08 02:00. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.