Coveo Enhances Customer Experiences with Availability in New AWS Marketplace AI Agents and Tools Category
FOR IMMEDIATE RELEASE
[City, State] – July 16, 2025 – Coveo, a leading provider of AI-powered customer experience (CX) solutions, today announced its strategic availability within the newly launched Amazon Web Services (AWS) Marketplace AI Agents and Tools category. This significant milestone underscores Coveo’s commitment to empowering businesses with advanced artificial intelligence capabilities to deliver seamless and personalized customer journeys.
The introduction of the AWS Marketplace AI Agents and Tools category signifies AWS’s dedication to simplifying the discovery and procurement of cutting-edge AI solutions for its vast customer base. By being featured in this specialized category, Coveo’s comprehensive platform, renowned for its powerful search, recommendations, and personalization capabilities, will be readily accessible to AWS customers looking to leverage AI to transform their customer interactions.
“We are thrilled to be among the first solutions highlighted in the new AWS Marketplace AI Agents and Tools category,” said [Name and Title of Coveo Spokesperson, e.g., Louis Tetu, Chairman and CEO of Coveo]. “This placement reflects the strong synergy between Coveo’s AI-driven CX expertise and AWS’s robust cloud infrastructure. Our customers can now more easily integrate Coveo’s intelligent solutions into their existing AWS environments, accelerating their ability to provide exceptional experiences across all touchpoints.”
Coveo’s AI platform is designed to understand and anticipate customer needs, delivering relevant information and personalized recommendations at the precise moment they are needed. This capability is crucial for businesses seeking to improve customer satisfaction, boost agent productivity, and drive digital transformation. From intelligent self-service portals to personalized product recommendations and proactive customer support, Coveo’s solutions are engineered to unlock the full potential of AI in customer engagement.
Being available in the AWS Marketplace streamlines the procurement process for AWS customers, offering a simplified and secure way to find, deploy, and manage third-party software. This move will enable businesses of all sizes to readily access Coveo’s advanced AI capabilities, allowing them to:
- Enhance Search and Discovery: Provide intuitive and intelligent search experiences across websites, intranets, and applications.
- Deliver Personalized Recommendations: Surface relevant content, products, and services to individual customers based on their behavior and preferences.
- Empower Customer Support Agents: Equip support teams with AI-powered insights and relevant information to resolve customer inquiries more efficiently and effectively.
- Drive Operational Efficiency: Automate routine tasks and provide proactive support, leading to reduced operational costs and improved resource allocation.
“The demand for AI-powered solutions that can deliver tangible business outcomes is rapidly growing,” commented [Name and Title of Industry Analyst or AWS Representative, if available/applicable, e.g., an AWS spokesperson]. “By making Coveo’s advanced AI capabilities readily available in the new AI Agents and Tools category, we are enabling our customers to readily discover and implement solutions that will redefine their customer engagement strategies.”
Coveo’s inclusion in this specialized AWS Marketplace category reaffirms its position as a leader in the AI-powered CX landscape. Businesses can now confidently explore and adopt Coveo’s solutions through the familiar and trusted AWS Marketplace, accelerating their journey towards creating truly intelligent and customer-centric experiences.
About Coveo
Coveo is a leader in powering intelligent customer experiences (CX) with its AI-driven search, recommendations, and personalization technologies. Coveo’s platform empowers businesses to deliver seamless, personalized, and relevant experiences across all customer touchpoints, driving customer satisfaction, loyalty, and revenue growth.
About AWS Marketplace
AWS Marketplace is a curated digital catalog that makes it easy for customers to find, buy, deploy, and manage third-party software, data, and services that run on Amazon Web Services (AWS).
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Coveo Is Now Available in the New AWS Marketplace AI Agents and Tools Category
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