Digitalization in Pension Insurance
Berlin. The German Pension Insurance (Deutsche Rentenversicherung, DRV) is increasingly focusing on digitalization. By 2025, the DRV wants to offer its services completely digitally, as CEO Gundula Roßbach has announced.
To this end, the DRV is investing heavily in digital infrastructure and processes. For example, the online portal “Meine Rente” is to be further developed and expanded. In addition, the DRV is working on the development of new digital services, such as a chatbot that can answer customer questions.
The digitalization of pension insurance offers several advantages. For example, it can make it easier for insured persons to access their data and apply for benefits. In addition, digital processes can be more efficient and cost-effective.
However, the digitalization of pension insurance also poses challenges. For example, it is important to ensure that data is securely stored and processed. In addition, the DRV must ensure that all insured persons have access to digital services, even if they do not have the necessary technical skills.
The DRV is aware of these challenges and is working on solutions. For example, the DRV is cooperating with other institutions, such as the Federal Employment Agency, to develop joint digital services. In addition, the DRV is offering support to insured persons who need help with digital applications.
The digitalization of pension insurance is a major project that will take several years to complete. However, the DRV is confident that it will be able to meet the challenges and offer its services completely digitally by 2025.
Digitalisierung bei der Rentenversicherung
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Kurzmeldungen (hib) a new article on 2025-02-05 13:12 titled “Digitalisierung bei der Rentenversicherung”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.
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