Government responds to Victims’ Commissioner Annual Victims’ Survey report 2023
The government has welcomed the findings of the Victims’ Commissioner Annual Victims’ Survey report 2023, which shows that overall satisfaction with victim services has improved.
The survey, which was conducted by YouGov on behalf of the Victims’ Commissioner, found that 76% of victims are satisfied with the services they have received, up from 71% in 2022.
The survey also found that:
- 84% of victims felt that they were treated with respect and dignity
- 82% of victims felt that they were given all the information they needed
- 80% of victims felt that their needs were taken into account
The Victims’ Commissioner, Dame Vera Baird QC, said:
“I am very pleased to see that overall satisfaction with victim services has improved. This is a testament to the hard work and dedication of victim support staff across the country.”
“However, there is still more to be done. I am particularly concerned about the low levels of satisfaction among victims of sexual violence and domestic abuse. We need to do more to ensure that these victims are getting the support they need.”
The government has said that it is committed to improving the support available to victims of crime. In recent years, the government has introduced a number of measures to improve victims’ services, including:
- The Victims’ Code, which sets out the minimum standards of service that victims should expect
- The Victims’ Commissioner, who is an independent champion for victims of crime
- The Victim and Witness Support Service, which provides free and confidential support to victims of crime
The government has also announced a number of new measures to improve victims’ services, including:
- A new Victims’ Bill, which will strengthen the rights of victims and improve access to support
- A new Victims’ Fund, which will provide additional funding for victim support services
- A new Domestic Abuse Commissioner, who will lead the government’s work on tackling domestic abuse
The government is committed to continuing to improve the support available to victims of crime. The findings of the Victims’ Commissioner Annual Victims’ Survey report 2023 will help to inform the government’s work in this area.
Response to the Victims’ Commissioner Annual Victims’ Survey report 2023
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