Supermarket Fined for Pricing Discrepancies and Lack of Price Display at Intermarché in Lalouvade-d’Ardèche
On October 28, 2024, the French Ministry of Economy announced sanctions against SAS DILEVA, the operator of an Intermarché supermarket in Lalouvade-d’Ardèche. The sanctions stem from a series of pricing discrepancies and failures to adequately display prices in the establishment.
Pricing Discrepancies:
The investigation revealed instances where products displayed in the supermarket had different prices at the checkout counter. This discrepancy violates French regulations requiring businesses to clearly and accurately display the final price of products for consumers.
Lack of Price Display:
In addition to the pricing discrepancies, inspectors also found that a significant number of products did not have any price labels. This omission makes it challenging for consumers to make informed purchasing decisions and potentially leads to overpaying for items.
Sanctions Imposed:
Following the investigation, the Ministry of Economy imposed several sanctions on SAS DILEVA, including:
- Administrative fine of €9,000: For the pricing discrepancies and lack of price display.
- Obligation to take corrective measures: The supermarket must implement procedures to ensure accurate and consistent pricing and to display prices prominently on all products.
Consequences:
The sanctions imposed on SAS DILEVA serve as a reminder to businesses of their obligation to adhere to consumer protection regulations. Failure to do so can result in significant fines and reputational damage.
Consumer Protection:
Accurate and transparent pricing is essential for protecting consumer rights. Consumers deserve to know the true cost of products before making purchasing decisions. The enforcement actions taken by the Ministry of Economy aim to ensure that consumers are not misled or overcharged.
Additional Information:
- The announcement of the sanctions was published on the website of the Ministry of Economy: [Link to Article]
- The investigation was conducted by the Direction Départementale de la Protection des Populations (DDPP) de l’Ardèche.
- Consumers who encounter pricing discrepancies or lack of price display can report these issues to the DDPP in their respective region.
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economie.gouv.fr a new article on 2024-10-28 16:37 titled “La SAS DILEVA exploitant l’établissement à l’enseigne INTERMARCHE situé à LALEVADE D’ARDECHE, sanctionnée pour des défauts d’affichage des prix et des défauts de concordances entre les prix affichés en rayons et les prix payés en caisse”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.
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