Chubu Electric Power Announces Special Relief Measures for Customers Affected by Typhoon No. 15 and Other Disasters
Nagoya, Japan – September 9, 2025 – Chubu Electric Power Co., Inc. has today announced the implementation of special measures to support customers who have been impacted by the damage caused by Typhoon No. 15 and other related weather events in the Chubu region. This initiative aims to alleviate the financial burden on affected households and businesses during their recovery period.
The announcement, published on September 9, 2025, details a comprehensive package of relief measures designed to provide tangible assistance to those who have suffered damage. These measures are specifically tailored to address the immediate and ongoing needs of the affected communities, ensuring that the recovery process is as smooth and manageable as possible.
While the full details of the “Special Measures Regarding Electricity Charges and Other Matters for Customers Affected by Typhoon No. 15 and Other Disasters (Chubu Area)” are outlined in the official press release, the core of Chubu Electric Power’s commitment lies in offering relief on electricity bills. This is a crucial step in helping customers manage their essential expenses as they work towards rebuilding and restoring their homes and businesses.
The specific provisions of these special measures are expected to include, but are not necessarily limited to:
- Delayed Payment Deadlines: Customers facing financial difficulties due to disaster-related damage may be granted extensions on their electricity bill payment deadlines. This allows for a more flexible approach to managing payments during a challenging time.
- Suspension of Usage Charges: In instances of severe damage where electricity usage may be impossible or significantly reduced, Chubu Electric Power may consider a temporary suspension or reduction of electricity usage charges. This directly addresses the immediate financial strain on affected households.
- Support for Reconnection and Restoration: While not explicitly detailed as a charge reduction, it is anticipated that Chubu Electric Power will work closely with customers to facilitate the safe and timely reconnection of electricity services and offer guidance on any necessary repairs or inspections.
- Consultation and Support Services: The company is likely to provide dedicated channels for affected customers to seek information, discuss their specific circumstances, and understand how to access these relief measures. This personalized support is vital for ensuring that assistance reaches those who need it most.
Chubu Electric Power recognizes the significant hardship that natural disasters can inflict. By proactively introducing these special measures, the company demonstrates its dedication to supporting the resilience and recovery of the Chubu region and its valued customers.
Affected customers are encouraged to visit the official Chubu Electric Power website or contact their customer service center for detailed information on eligibility criteria, application procedures, and the full scope of the relief measures available. This proactive approach by Chubu Electric Power underscores their commitment to community well-being and their role as a reliable energy provider during times of crisis.
令和7年台風第15号等に伴う災害の影響により被災されたお客さまに対する電気料金等の特別措置について（中部エリア）
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