Westwing Fined €20,000 for Deceptive Commercial Practices
Paris, France – September 4, 2025 – The Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF) has announced a €20,000 penal transaction imposed on SAS WESTWING, a company operating in the e-commerce sector. This settlement addresses instances of deceptive commercial practices identified by the DGCCRF concerning the company’s online sales.
The DGCCRF, a key agency within the French Ministry of the Economy, Finance and Industrial and Digital Sovereignty, is tasked with protecting consumers and ensuring fair market competition. Its investigations aim to detect and address practices that could mislead consumers or distort the marketplace.
While the specific details of the deceptive practices that led to this transaction were not fully elaborated in the initial announcement, such cases often involve misleading price indications, unsubstantiated claims about product quality or origin, or hidden costs and terms in commercial offers. The imposition of a penal transaction signifies that the company has acknowledged its responsibility and agreed to a financial penalty to resolve the matter without proceeding to a formal judicial trial.
This €20,000 fine underscores the DGCCRF’s commitment to actively monitoring online businesses and enforcing consumer protection regulations. Companies operating in the digital space are reminded of their obligation to provide clear, accurate, and transparent information to consumers. Failure to do so can result in significant financial penalties and damage to reputation.
The DGCCRF encourages consumers who encounter any suspected deceptive practices to report them to their services. This vigilance from consumers plays a crucial role in maintaining a trustworthy and competitive marketplace for everyone.
Transaction pénale de 20 000 € à l’encontre de la SAS WESTWING
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