Japan Post Addresses Discriminatory Language Incident and Reaffirms Commitment to Inclusivity
Tokyo, Japan – August 27, 2025 – Japan Post Co., Ltd. today issued a press release addressing an unfortunate incident involving the use of discriminatory language by a former employee of a mail collection and delivery subcontractor. The company has publicly acknowledged the situation and outlined steps being taken to prevent similar occurrences and reinforce its commitment to a respectful and inclusive environment for all.
The incident, detailed in the press release titled “弊社 集配委託会社元従事員による差別的な表現の使用” (Use of Discriminatory Language by Former Employee of Our Mail Collection and Delivery Subcontractor), occurred recently and involved inappropriate comments made by an individual no longer associated with the company’s operations. While specific details of the discriminatory language were not elaborated upon in the release, Japan Post has unequivocally condemned such behavior, emphasizing that it runs counter to the company’s core values and principles.
In response to this regrettable event, Japan Post has stated that it is conducting a thorough internal review of its subcontractor management and employee training protocols. The company is committed to working closely with its contracting partners to ensure that all individuals involved in mail collection and delivery services uphold the highest standards of professionalism and respect.
Furthermore, Japan Post has reiterated its dedication to fostering an inclusive workplace and service environment. This includes a strong stance against all forms of discrimination, prejudice, and harassment. The company plans to reinforce its existing guidelines and provide additional training to all employees and personnel of its subcontractors regarding appropriate conduct and the importance of treating every individual with dignity.
“Japan Post deeply regrets any distress or offense caused by this incident,” the press release stated. “We are taking this matter very seriously and are committed to learning from this situation to further strengthen our preventative measures and uphold our unwavering commitment to a respectful and inclusive society.”
The company has indicated that it will be implementing enhanced oversight and accountability measures for its subcontractors to ensure compliance with its policies on non-discrimination and respectful communication. Japan Post aims to maintain the trust and confidence of its customers and the wider community by ensuring that all its operations are conducted with the utmost integrity and consideration for all individuals.
While the specific nature of the discriminatory language has not been disclosed, the proactive response from Japan Post demonstrates a clear commitment to addressing such issues transparently and decisively. The company’s emphasis on training, oversight, and reinforcing its core values underscores its determination to prevent future incidents and to be a responsible corporate citizen.
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日本郵便 published ‘弊社 集配委託会社元従事員による差別的な表現の使用’ at 2025-08-27 06:00. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.