Project Outcome Platform Closure: A Look Back and Forward for Public Library Impact Measurement
Tokyo, Japan – August 21, 2025 – The Public Library Association (PLA) has announced the forthcoming closure of its Project Outcome platform, a significant development for public libraries worldwide that have relied on this tool for measuring and analyzing the impact of their services and programs. The platform is scheduled to cease operations on August 21, 2025, at 07:37.
Project Outcome was established with the commendable goal of empowering public libraries to demonstrate their value and impact within their communities. It provided libraries with a standardized framework and a digital platform to collect data on patron engagement, learning, and satisfaction through surveys. This data then allowed libraries to analyze the effectiveness of their programs, identify areas for improvement, and advocate for continued support by showcasing tangible results.
The initiative was particularly valuable in bridging the gap between the qualitative benefits of library services – such as fostering literacy, promoting lifelong learning, and enhancing community well-being – and the quantitative data often required by funders and stakeholders. By offering a consistent methodology, Project Outcome enabled libraries to benchmark their performance against peers and to contribute to a broader understanding of the public library’s role in society.
While the closure of the platform may present a challenge for libraries currently utilizing it, it also presents an opportunity for reflection and innovation in the field of library impact measurement. The PLA, through its dedication to supporting public libraries, has undoubtedly learned valuable lessons from the development and deployment of Project Outcome. It is anticipated that this experience will inform future endeavors aimed at providing libraries with effective tools for impact assessment.
Libraries that have been actively using Project Outcome are encouraged to ensure they have downloaded and securely stored any crucial data or reports generated by the platform before its closure. Information regarding data archiving or export options should be sought directly from the PLA.
The closure of Project Outcome underscores the ongoing evolution of data-driven decision-making and impact assessment in the library sector. As public libraries continue to adapt to changing community needs and technological advancements, the development of accessible, user-friendly, and effective tools for measuring their impact remains a critical priority. The experience gained from Project Outcome will undoubtedly contribute to the creation of new and improved resources for libraries in the future.
The Public Library Association has consistently been a leading voice in advocating for and supporting public libraries. While this news marks the end of an era for the Project Outcome platform, the PLA’s commitment to the advancement of public library services and their demonstrative impact is expected to continue with renewed vigor.
米国公共図書館協会（PLA）、公共図書館のサービスやプログラムの成果を測定・分析するためのツールキット“Project Outcome”のプラットフォームを閉鎖
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