Kyushu Electric Power Expands Relief Measures for Flood-Affected Customers
Fukuoka, Japan – August 12, 2025 – Kyushu Electric Power Company announced today an expansion of its special relief measures for customers affected by the heavy rainfall and associated low-pressure systems and fronts that have caused widespread damage. The announcement, made on August 12, 2025, at 08:10 JST, signifies the company’s ongoing commitment to supporting its customers during this challenging period.
The newly added regions will now be eligible for the previously established special provisions concerning electricity bills and other related charges. These measures are designed to alleviate the financial burden on individuals and businesses who have suffered losses due to the severe weather events.
While the specific details of the initial measures were not elaborated upon in this particular announcement, such relief programs typically include provisions such as:
- Deferral of Electricity Bill Payments: Allowing affected customers to postpone the payment of their electricity bills for a certain period, providing immediate financial breathing room.
- Waiving of Late Fees: Exempting customers from late payment penalties during the relief period.
- Potential Adjustments to Billing Cycles: Offering flexibility in billing cycles to accommodate customers who may have lost records or are facing difficulties in managing their finances.
- Support for Reconnection Fees: In cases where electricity supply was interrupted, measures may include assistance with fees associated with reconnecting to the power grid.
Kyushu Electric Power has consistently demonstrated a proactive approach in responding to natural disasters. This expansion of their relief efforts underscores their dedication to serving the communities within their operational area, particularly in times of adversity.
The company is urging all customers who have been impacted by the recent heavy rainfall and flooding to contact their customer service centers for detailed information on how to access these special measures. Kyushu Electric Power is committed to working closely with affected customers to ensure they receive the necessary support.
Further details regarding the specific criteria for eligibility and the exact nature of the expanded relief measures will be communicated directly to the affected customers and made available on the Kyushu Electric Power Company’s official website. The company expresses its deepest sympathies to all those affected by the recent weather events and hopes that these measures will contribute to their recovery.
低気圧と前線による大雨により被災されたお客さまに対する電気料金等の特別措置の対象地域を追加します
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九州電力 published ‘低気圧と前線による大雨により被災されたお客さまに対する電気料金等の特別措置の対象地域を追加します’ at 2025-08-12 08:10. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.