Tokyo Metropolitan Government Issues Business Suspension Order for Misleading Gas Appliance Inspection Practices
Tokyo, Japan – August 8, 2025 – The Tokyo Metropolitan Government has issued a business suspension order against a company engaged in deceptive practices related to gas appliance inspections. The order targets a business that allegedly secured appointments with consumers under the guise of mandatory gas appliance inspections and subsequently pressured them into purchasing replacement services by fabricating safety concerns.
The company in question reportedly contacted consumers to arrange visits for gas appliance inspections, implying a routine or necessary service. During these home visits, representatives are accused of falsely claiming that appliances were exhibiting “incomplete combustion” and posing a danger to residents. This tactic was reportedly employed to create a sense of urgency and fear, leading consumers to agree to costly replacement work.
The Tokyo Metropolitan Government’s Consumer Affairs Center identified these practices as a violation of the Act on Specified Commercial Transactions and the Door-to-Door Sales Act, specifically citing unfair commercial representations and misleading sales tactics. The business suspension order prohibits the company from conducting any business activities for a specified period, aiming to protect consumers from further exploitation.
This action underscores the Tokyo Metropolitan Government’s commitment to safeguarding its citizens from fraudulent schemes and ensuring fair business practices within the metropolis. Consumers are strongly advised to exercise caution when approached by unsolicited service providers, particularly those who create an impression of urgency or alarm regarding home safety.
The Metropolitan Government encourages residents to verify the credentials of any company offering inspection or repair services for their gas appliances. It is recommended to contact authorized service providers or manufacturers directly for any concerns regarding appliance performance or safety. Consumers who believe they may have been victims of similar fraudulent practices are urged to report such incidents to the Tokyo Metropolitan Government’s Consumer Affairs Center.
ガス器具の点検の約束を取り付けて消費者宅を訪問し、「不完全燃焼して危ない」などと告げて交換工事を勧誘する事業者に、業務停止命令
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東京都 published ‘ガス器具の点検の約束を取り付けて消費者宅を訪問し、「不完全燃焼して危ない」などと告げて交換工事を勧誘する事業者に、業務停止命令’ at 2025-08-08 03:14. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.