Here is a detailed article about Kyushu Electric Power’s special measures for customers affected by heavy rainfall and frontal systems:
Kyushu Electric Power Announces Special Relief Measures for Customers Affected by Heavy Rainfall
Kyushu Electric Power Company has announced the implementation of special measures for customers who have been affected by heavy rainfall and frontal systems that caused widespread damage. The company aims to provide crucial support to its customers during this challenging period by offering extensions on electricity bill payment deadlines and the exemption of charges for periods of non-usage.
The announcement, published on August 8, 2025, at 12:41 PM, outlines a compassionate approach to alleviate the financial burden on households and businesses grappling with the aftermath of severe weather. These measures are designed to offer practical assistance to those who have suffered losses and are focused on ensuring continued access to essential services.
Key provisions of the special relief measures include:
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Extension of Electricity Bill Payment Deadlines: Customers affected by the heavy rainfall and associated disasters will be granted an extension on the payment deadlines for their electricity bills. This will provide much-needed flexibility for individuals and businesses to manage their finances while they recover from the impact of the storms. The specific duration of the extension will be determined based on individual circumstances and the extent of the damage.
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Exemption of Electricity Charges for Periods of Non-Usage: For customers whose homes or businesses have been rendered unusable due to the severe weather, Kyushu Electric Power will offer the exemption of electricity charges for the periods when electricity was not being consumed. This thoughtful measure recognizes that in such situations, customers should not be held responsible for charges on services they were unable to utilize. This may include exemptions for unused months or specific days where properties were inaccessible or uninhabitable.
Kyushu Electric Power recognizes the significant distress and hardship that natural disasters can cause. The company is committed to supporting its customers through this difficult time and ensuring that they can focus on recovery and rebuilding. By offering these special relief measures, Kyushu Electric Power demonstrates its dedication to its customer base and its role as a responsible utility provider.
Customers impacted by the heavy rainfall and frontal systems are encouraged to contact Kyushu Electric Power directly to inquire about these special measures and how they can benefit from them. The company’s customer service representatives will be available to provide detailed information and assist with the application process, ensuring that support is readily accessible to all those in need.
低気圧と前線による大雨により被災されたお客さまに対する電気料金等の特別措置を実施します－電気料金の支払期日の延長、不使用月または不使用日の電気料金の免除などを実施－
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九州電力 published ‘低気圧と前線による大雨により被災されたお客さまに対する電気料金等の特別措置を実施します－電気料金の支払期日の延長、不使用月または不使用日の電気料金の免除などを実施－’ at 2025-08-08 12:41. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.