Otaru City Recognizes Outstanding Hospitality with 2024 Omotenashi Kansha-jo Awards
Otaru, Japan – August 6, 2025 – Otaru City proudly announced the recipients of its esteemed “2024 Otaru no Omotenashi Kansha-jo” (2024 Otaru Hospitality Appreciation Awards) on August 6, 2025. This prestigious recognition celebrates facilities and establishments that have consistently demonstrated exceptional hospitality and have significantly contributed to enhancing the visitor experience in Otaru.
The “Omotenashi Kansha-jo” initiative underscores Otaru City’s deep commitment to fostering a welcoming and memorable environment for tourists and visitors. “Omotenashi,” a cornerstone of Japanese culture, embodies selfless hospitality, anticipating guests’ needs, and ensuring their comfort and satisfaction with genuine care.
This year’s awards acknowledge a select group of facilities that have gone above and beyond in their efforts to provide outstanding service. While specific details regarding each recipient and the criteria for selection were not fully elaborated at the time of the announcement, the awards typically highlight businesses that excel in areas such as:
- Exceptional Customer Service: Demonstrating politeness, attentiveness, and a proactive approach to guest needs.
- Unique and Authentic Experiences: Offering services or products that reflect Otaru’s rich cultural heritage and local charm.
- Cleanliness and Comfort: Maintaining high standards of hygiene and providing a comfortable and welcoming atmosphere.
- Effective Communication: Effectively communicating with visitors, including multilingual support where applicable.
- Commitment to Local Culture: Actively promoting and preserving Otaru’s unique identity and traditions.
The awarding of the “2024 Otaru no Omotenashi Kansha-jo” serves as a testament to the dedication and hard work of businesses within Otaru that are committed to upholding the city’s reputation for warm hospitality. By recognizing these outstanding establishments, Otaru City aims to encourage continuous improvement in service standards across the tourism sector and to further elevate the city’s appeal as a premier destination.
Residents and visitors alike are encouraged to patronize these award-winning facilities and experience firsthand the exceptional “omotenashi” that Otaru is renowned for. The city anticipates that these accolades will inspire other businesses to strive for similar levels of excellence, collectively contributing to a vibrant and welcoming Otaru for all who visit.
Further details regarding the specific facilities honored with the 2024 Otaru no Omotenashi Kansha-jo will be made available through official Otaru City channels.
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小樽市 published ‘2024年度 小樽のおもてなし感謝状 贈呈施設’ at 2025-08-06 04:23. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.