Ministry of Environment, Water and Agriculture Achieves Over 93% Beneficiary Response Rate in Six Months
Riyadh, Saudi Arabia – July 31, 2025 – The Ministry of Environment, Water and Agriculture (MEWA) has announced a significant achievement in its commitment to serving its beneficiaries, reporting an impressive response rate exceeding 93% to over 199,000 calls received within the past six months. This remarkable figure underscores the Ministry’s dedication to efficient communication, prompt issue resolution, and a strong focus on citizen satisfaction.
The comprehensive data, released by MEWA’s media center, highlights the Ministry’s robust operational capacity and its proactive approach to engaging with the public. The substantial volume of calls, exceeding 199,000, indicates a high level of public interaction and reliance on MEWA’s services and information. The achievement of a response rate above 93% demonstrates the Ministry’s success in effectively managing these inquiries and providing timely assistance to a vast number of individuals.
This achievement is a testament to the Ministry’s strategic investment in its communication channels and its customer service infrastructure. It reflects a well-trained and responsive team dedicated to addressing the diverse needs of beneficiaries across various sectors falling under MEWA’s purview, including environmental protection, water management, and agricultural development.
MEWA’s commitment to transparency and accountability is evident in the public sharing of such performance metrics. By consistently striving to improve its service delivery, the Ministry aims to foster greater trust and confidence among the citizens and residents it serves. This high response rate is expected to have a positive impact on overall beneficiary experience, encouraging further engagement and facilitating smoother access to essential services and information.
The Ministry of Environment, Water and Agriculture continues to prioritize the enhancement of its services, utilizing feedback from these interactions to further refine its operations and policies. This dedication to responsive and effective communication is a crucial component of MEWA’s broader mission to ensure sustainable environmental practices, responsible water resource management, and the growth of the agricultural sector for the benefit of the Kingdom.
“البيئة”: تجاوب يتجاوز 93% مع أكثر من 199 ألف مكالمة للمستفيدين خلال 6 أشهر
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mewa.gov.sa published ‘”البيئة”: تجاوب يتجاوز 93% مع أكثر من 199 ألف مكالمة للمستفيدين خلال 6 أشهر’ at 2025-07-31 00:00. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.