Important Announcement: Service Adjustments Due to System Maintenance on August 23rd and 24th, 2025
Japan Post is writing to inform our valued customers about upcoming system maintenance that will impact the availability of certain services. To ensure the continued reliability and security of our systems, scheduled maintenance will be conducted on Saturday, August 23rd, and Sunday, August 24th, 2025.
During this period, access to and usage of several online services will be temporarily restricted. We understand that this may cause some inconvenience, and we sincerely apologize for any disruption this may cause to your plans. We are undertaking this essential maintenance to enhance our service infrastructure and provide you with an even better experience in the future.
While specific details regarding the exact scope of service limitations are still being finalized, customers are advised to anticipate that the following services may be affected:
- Online Tracking Services: The ability to track the status of your shipments, both domestic and international, may be unavailable or intermittent during the maintenance window. We recommend checking your tracking information in advance of the maintenance period or after its completion.
- Online Shipping and Label Generation: Customers who utilize Japan Post’s online platforms for creating shipping labels, calculating postage, or arranging for parcel pickups may experience temporary restrictions. It is advisable to complete these tasks prior to the start of the maintenance.
- Customer Account Management: Access to your Japan Post customer accounts, including profile updates, order history, and saved addresses, might be limited.
- Other Online Portal Functions: Various other online functionalities and portals provided by Japan Post may also be subject to temporary unavailability.
We strongly encourage all customers who anticipate needing to use Japan Post’s online services during the weekend of August 23rd and 24th, 2025, to make alternative arrangements or complete their tasks beforehand. Please plan your shipments and any necessary online transactions accordingly to avoid any last-minute difficulties.
Japan Post is committed to providing stable and efficient services. This planned maintenance is a crucial step in achieving that goal. We appreciate your understanding and cooperation as we work to improve our systems.
Further detailed information regarding the specific services that will be affected and any exact timings of the restrictions will be communicated through official Japan Post channels closer to the maintenance dates. We will endeavor to provide as much notice as possible.
Thank you for your continued patronage.
システムメンテナンス（8/23～24）に伴うサービス利用制限に関するお知らせ
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日本郵便 published ‘システムメンテナンス（8/23～24）に伴うサービス利用制限に関するお知らせ’ at 2025-08-01 06:00. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.