Hokkaido Electric Power Company Announces Special Measures for Electricity Charges Following Kamchatka Peninsula Earthquake
Sapporo, Japan – August 1, 2025 – Hokkaido Electric Power Company (HEPCO) has today announced the implementation of special measures concerning electricity charges and other related services, in response to the significant earthquake that occurred near the Kamchatka Peninsula on July 30, 2025, and the subsequent tsunami. These measures are designed to support customers affected by the natural disaster.
The unprecedented event, which generated significant seismic activity and tsunami warnings across the region, has understandably caused concern and potential disruption for many. In recognition of the impact this may have on households and businesses, HEPCO is stepping forward with a comprehensive package of relief measures.
Key among the announced measures is the deferral of electricity bill payments for affected customers. This provision aims to alleviate immediate financial pressure on those who may be dealing with property damage, displacement, or other consequences of the earthquake and tsunami. Specific details regarding eligibility and the duration of this deferral will be communicated directly to customers in the affected areas.
Furthermore, HEPCO is committed to ensuring the stability and reliability of its power supply in the wake of this event. Restoration efforts for any localized outages are being prioritized, and proactive measures are being taken to mitigate potential impacts on the broader electricity grid. The company understands the critical role electricity plays in daily life and emergency response, and its teams are working diligently to maintain uninterrupted service.
In addition to the financial relief and supply stabilization, HEPCO is also establishing dedicated customer support channels. These channels will be available to answer questions regarding the special measures, provide assistance with billing inquiries, and offer guidance on any other electricity-related concerns customers may have during this challenging period.
A spokesperson for HEPCO stated, “Our thoughts are with all those impacted by the recent earthquake and tsunami. We recognize the profound challenges that natural disasters present, and it is our responsibility to provide support to our valued customers. These special measures are a testament to our commitment to the community, and we will continue to monitor the situation closely and adapt our support as needed.”
HEPCO encourages all customers who may have been affected to visit their official website or contact their customer service center for the most up-to-date information and specific guidance related to these disaster relief measures. The company is dedicated to working together with the community to overcome the aftermath of this significant natural event.
2025年7月30日カムチャツカ半島付近の地震に伴う津波にかかる電気料金等の災害特別措置の実施
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北海道電力 published ‘2025年7月30日カムチャツカ半島付近の地震に伴う津波にかかる電気料金等の災害特別措置の実施’ at 2025-08-01 07:00. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.