Hokkaido Electric Power to Launch “Suffolk Points” for Enhanced Customer Benefits
Sapporo, Japan – July 25, 2025 – Hokkaido Electric Power Company (HEPCO) today announced an exciting new initiative to enhance the value and usability of its customer loyalty program. Starting on July 25, 2025, HEPCO will facilitate the migration of points accumulated on its “Hokuden EneMall” platform to the newly established “Suffolk Points.” This strategic move will enable customers to utilize their accumulated rewards at a growing network of “Suffolk Point Card” affiliated merchants across Hokkaido, offering greater flexibility and convenience.
The introduction of Suffolk Points signifies HEPCO’s commitment to providing its customers with a more rewarding and integrated experience. By enabling the transfer of EneMall points to the Suffolk Points system, HEPCO aims to broaden the scope of where customers can redeem their hard-earned benefits, thereby increasing the practical value of their participation in the loyalty program.
“We are delighted to introduce Suffolk Points as a significant enhancement to our customer loyalty offerings,” stated a HEPCO spokesperson. “This transition from EneMall points to Suffolk Points is designed to provide our valued customers with more opportunities to enjoy the rewards they earn. We believe this expansion of our point usage will further strengthen our relationships with the communities we serve.”
The Suffolk Points system is being developed to foster stronger local economic ties. The Suffolk Point Card will be accepted at a diverse range of businesses, encouraging patronage of local establishments and contributing to the vitality of Hokkaido’s regional economy. Details regarding the initial Suffolk Point Card affiliated merchants and the process for point migration will be made available on the HEPCO website.
Customers currently holding points on the Hokuden EneMall platform will be guided through a straightforward process to transfer their existing points to the Suffolk Points system. HEPCO assures customers that all accumulated EneMall points will be honored and seamlessly converted. Further information on the migration procedure, including any specific timelines or requirements, will be communicated directly to EneMall point holders.
This initiative underscores HEPCO’s dedication to innovation and customer satisfaction. By bridging its existing loyalty program with a new, more versatile point system, HEPCO is poised to deliver enhanced value and convenience to its entire customer base. Customers are encouraged to visit the official HEPCO website for the latest updates and detailed information on the Suffolk Points program.
「ほくでんエネモール」のポイントを「サフォークポイント」へ移行してサフォークポイントカード加盟店でご利用いただけるようになります
AI has delivered the news.
The answer to the following question is obtained from Google Gemini.
北海道電力 published ‘「ほくでんエネモール」のポイントを「サフォークポイント」へ移行してサフォークポイントカード加盟店でご利用いただけるようになります’ at 2025-07-25 01:00. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.