MoEngage Earns Coveted “Customers’ Choice” Recognition in 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing
New York, NY – July 23, 2025 – MoEngage, a leading customer engagement platform, has been honored with the prestigious “Customers’ Choice” distinction in the 2025 Gartner Peer Insights™ Voice of the Customer (VoC) report for Email Marketing. This significant recognition marks MoEngage as the sole vendor to achieve this accolade, underscoring the platform’s exceptional customer satisfaction and market leadership in the email marketing space.
The Gartner Peer Insights™ Voice of the Customer is a proprietary process that leverages customer reviews and ratings to identify leading vendors in specific technology markets. The “Customers’ Choice” award is presented to vendors who are consistently rated highly by their customers, demonstrating a strong commitment to customer success and product excellence. For MoEngage to be the only vendor recognized in this category for email marketing highlights the profound impact and satisfaction experienced by its client base.
This achievement is a testament to MoEngage’s unwavering dedication to empowering businesses to build meaningful and lasting relationships with their customers through effective and personalized email communication. The platform is renowned for its advanced segmentation capabilities, AI-powered personalization features, and robust analytics, which enable marketers to deliver highly relevant and engaging experiences at scale.
“We are incredibly proud and humbled to be recognized as the sole Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing,” said Ravi Pratap Singh, Co-founder and CEO of MoEngage. “This award is a direct reflection of the trust and confidence our customers place in us. It validates our mission to provide a platform that not only meets but exceeds the evolving needs of modern marketers and truly drives customer engagement and business growth.”
The Gartner report, which synthesizes customer feedback across various industries and company sizes, highlights MoEngage’s strengths in key areas such as ease of use, functionality, and customer support. The positive reviews from MoEngage’s clients consistently praise the platform’s ability to deliver measurable results, improve campaign performance, and provide valuable insights into customer behavior.
In today’s competitive digital landscape, effective email marketing remains a cornerstone of successful customer engagement strategies. MoEngage’s recognition as the sole Customers’ Choice signifies its ability to consistently deliver on this critical need, empowering businesses to cut through the noise and connect with their audiences in a more impactful way.
This latest acknowledgment from Gartner Peer Insights™ further solidifies MoEngage’s position as a trusted and innovative leader in the customer engagement technology market. The company remains committed to continuous innovation and to providing its clients with the tools and expertise they need to thrive in the dynamic world of digital marketing.
About MoEngage: MoEngage is a customer engagement platform that helps businesses build lasting relationships with their customers. By leveraging AI-powered personalization and a comprehensive suite of engagement tools, MoEngage enables marketers to deliver personalized experiences across multiple channels, including email, push notifications, in-app messages, and more. Trusted by thousands of businesses worldwide, MoEngage helps companies increase customer retention, drive loyalty, and achieve significant business growth.
About Gartner Peer Insights™: Gartner Peer Insights™ is an online platform of ratings and reviews of IT products and services, written by experienced IT professionals and technology buyers. The Gartner Peer Insights™ Voice of the Customer reports provide a broad overview of vendor performance and customer experience in specific technology markets, based on a significant volume of unfiltered peer reviews.
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