Slack AI: A Commitment to Security and Privacy in the Age of Generative AI,Slack


Slack AI: A Commitment to Security and Privacy in the Age of Generative AI

San Francisco, CA – July 16, 2025 – Slack, a leading platform for communication and collaboration, has today unveiled comprehensive details regarding the robust security and privacy measures underpinning its recently launched Slack AI features. In a detailed blog post published on their Japanese-language site, titled “セキュリティとプライバシーの保護を考慮した Slack AI の構築方法” (How we built Slack AI with security and privacy in mind), the company reiterates its dedication to safeguarding user data while embracing the transformative potential of generative AI within the workplace.

The announcement, made at 17:34 JST on July 16, 2025, serves as a crucial update for businesses and individuals alike who are increasingly integrating AI-powered tools into their daily workflows. Slack’s proactive approach to transparency highlights their understanding of the critical importance of trust when handling sensitive organizational information.

Key Pillars of Slack AI’s Security and Privacy Architecture:

Slack’s blog post elaborates on a multi-layered approach designed to ensure that Slack AI operates with the highest standards of data protection. While specific technical implementations remain proprietary, the core principles emphasize:

  • Data Isolation and No Training on Customer Data: A cornerstone of Slack’s strategy is the explicit commitment that customer data within Slack will not be used to train the underlying large language models (LLMs) powering Slack AI. This crucial distinction ensures that the intelligence generated by Slack AI remains a general capability, distinct from and not influenced by the unique conversations and information shared within any given customer workspace. This prevents proprietary or confidential information from inadvertently being incorporated into the AI’s broader knowledge base.

  • Enterprise-Grade Security and Compliance: Slack AI inherits and builds upon Slack’s existing, robust security framework. This includes adherence to industry-leading compliance standards and certifications relevant to data security and privacy. Businesses can therefore be assured that Slack AI operates within the same secure environment they have come to expect from the Slack platform.

  • Strict Access Controls and Permissions: The functionality and data accessible by Slack AI are governed by Slack’s granular permission system. This means that Slack AI can only access and process information that a user already has permission to view within their workspace. This principle of least privilege is fundamental to maintaining data confidentiality and preventing unauthorized access.

  • Anonymization and Aggregation (Where Applicable): For certain analytical or performance improvement purposes, Slack may utilize anonymized and aggregated data. This practice, common in the software industry, ensures that individual user data is de-identified and cannot be traced back to specific individuals or conversations.

  • Secure Handling of AI Prompts and Outputs: Slack has implemented secure protocols for the transmission and processing of prompts entered by users into Slack AI, as well as for the generation and delivery of AI-generated outputs. This includes measures to prevent data leakage during these interactions.

The Importance of Trust in the AI Era:

As organizations increasingly turn to AI to enhance productivity, streamline workflows, and gain insights, the security and privacy of the data fed into these systems become paramount. Slack’s transparent communication about its approach to Slack AI reflects a deep understanding of these concerns. By prioritizing the protection of customer data, Slack aims to foster confidence and encourage the widespread adoption of AI solutions that can truly benefit businesses without compromising their sensitive information.

The commitment to building Slack AI with security and privacy at its forefront positions Slack as a responsible leader in the evolving landscape of workplace AI. Businesses can therefore explore the powerful capabilities of Slack AI with the assurance that their data remains protected and their privacy is respected. This detailed explanation provides a valuable insight into Slack’s dedication to building AI solutions that are not only intelligent and helpful but also fundamentally trustworthy.


セキュリティとプライバシーの保護を考慮した Slack AI の構築方法


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Slack published ‘セキュリティとプライバシーの保護を考慮した Slack AI の構築方法’ at 2025-07-16 17:34. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.

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