SmartestEnergy Partners with Cognizant to Revolutionize Employee IT Support
London, UK – July 15, 2025 – SmartestEnergy, a leading energy supplier, has announced a significant strategic partnership with Cognizant, a prominent global professional services company. This collaboration is set to transform SmartestEnergy’s internal employee IT support services, aiming to enhance efficiency, improve user experience, and drive digital innovation across the organization.
The partnership will see Cognizant leverage its extensive expertise in IT service management and digital transformation to redesign and deliver SmartestEnergy’s employee IT support. The focus will be on creating a more proactive, responsive, and integrated support ecosystem for all SmartestEnergy employees. This includes implementing advanced technologies and best practices to streamline issue resolution, provide self-service options, and ensure seamless access to essential IT resources.
By teaming up with Cognizant, SmartestEnergy aims to achieve several key objectives. Firstly, the partnership is expected to significantly improve the overall employee experience by reducing IT-related downtime and providing faster, more effective support. This will empower employees to focus on their core responsibilities, contributing to increased productivity and job satisfaction.
Secondly, the collaboration will enable SmartestEnergy to adopt a more agile and scalable IT support model. This will allow the company to adapt more readily to evolving technological landscapes and business needs, ensuring its IT infrastructure remains robust and future-ready. Cognizant’s proven track record in optimizing IT operations and delivering exceptional service will be instrumental in achieving these goals.
“We are thrilled to embark on this transformative journey with Cognizant,” said a spokesperson for SmartestEnergy. “Our employees are our greatest asset, and ensuring they have access to reliable and efficient IT support is paramount to our success. This partnership signifies our commitment to investing in our people and our technology, enabling us to deliver even greater value to our customers and stakeholders.”
The initiative underscores SmartestEnergy’s dedication to innovation and operational excellence. By entrusting its employee IT support to a specialist like Cognizant, the company is positioning itself to benefit from cutting-edge solutions and industry-leading service delivery standards. This strategic move is anticipated to yield tangible improvements in IT service quality, cost-effectiveness, and employee engagement.
This partnership between SmartestEnergy and Cognizant represents a forward-thinking approach to internal IT service delivery, setting a new benchmark for how organizations can empower their workforce through exceptional technological support.
SmartestEnergy Teams Up with Cognizant to Transform Its Employee IT Support Services
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