RentScape at Bordeaux-Mérignac Airport Fined €3,000 for Consumer Law Violations
The French Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF) has announced a €3,000 fine against RentScape, a vehicle rental company operating at Bordeaux-Mérignac Airport. The sanction was issued on July 10, 2025, following an investigation that revealed several breaches of consumer protection laws.
The DGCCRF’s action highlights the importance of transparent and fair practices in the car rental industry. While specific details of RentScape’s infractions are not fully elaborated in the official announcement, typical violations in this sector can include misleading advertising, hidden fees, unfair contractual clauses, or issues related to vehicle condition and insurance.
This fine serves as a reminder to all businesses, particularly those in high-traffic areas like airports, to adhere strictly to consumer rights and regulations. The DGCCRF plays a crucial role in ensuring that consumers are protected from unfair commercial practices and can make informed decisions.
For travellers utilizing car rental services, it is always advisable to:
- Read rental agreements carefully: Pay close attention to all terms and conditions, including insurance options, mileage limits, fuel policies, and any potential additional charges.
- Inspect the vehicle before departure: Document any existing damage, no matter how minor, with photographic evidence. This can prevent disputes upon return.
- Clarify all costs upfront: Ensure that the final price quoted includes all mandatory fees and taxes, and question any unexpected charges.
- Keep all documentation: Retain copies of the rental agreement, receipts, and any communication with the rental company.
The DGCCRF’s proactive stance in sanctioning non-compliant businesses like RentScape reinforces its commitment to maintaining a fair marketplace for consumers. Travelers can find more information about their rights and how to report issues on the official DGCCRF website.
Location de véhicules : RENTSCAPE aéroport de Bordeaux Mérignac sanctionné d’une amende de 3 000 €
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economie.gouv.fr published ‘Location de véhicules : RENTSCAPE aéroport de Bordeaux Mérignac sanctionné d’une amende de 3 000 €’ at 2025-07-10 16:03. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.