Qantas Grapples with Significant Cyberattack, Impacting Operations and Customer Data
Dublin, Ireland – July 2, 2025 – Qantas, Australia’s national carrier, has confirmed it is currently responding to a “significant” cyberattack that began impacting its systems on July 1, 2025. The airline is working diligently with cybersecurity experts to assess the full extent of the breach and to restore compromised systems.
While the full scope of the attack is still under investigation, preliminary reports suggest that a third-party vendor with access to Qantas’s systems may have been the initial point of compromise. This development raises concerns about the security protocols of external partners and the broader implications for supply chain security within the aviation industry.
The cyberattack has reportedly caused disruptions to various Qantas operations. Passengers have reported delays and cancellations for some flights, and the airline has acknowledged that its booking and customer management systems have been affected. Qantas has advised customers to check their flight status regularly through their official website or mobile app.
In a statement released this morning, a Qantas spokesperson expressed deep regret for any inconvenience caused to travellers. “We understand the frustration this situation may cause and are doing everything in our power to resolve it as quickly and safely as possible,” the statement read. “Our priority is to restore full service while ensuring the security of our customers’ information.”
The airline has not yet disclosed the specific nature of the data that may have been accessed or compromised. However, in instances of significant cyberattacks, customer data such as names, contact details, and potentially payment information are often targets. Qantas has assured the public that it will be transparent about any confirmed data breaches and will take all necessary steps to support affected individuals.
The Australian Cyber Security Centre (ACSC) has been notified and is providing assistance to Qantas in their response efforts. This incident underscores the persistent and evolving threat of cyberattacks faced by critical infrastructure sectors, including aviation, and highlights the ongoing need for robust cybersecurity measures and vigilance.
Qantas is urging customers to remain vigilant and monitor their financial accounts and personal information for any suspicious activity. The airline has established a dedicated support line and information page on its website to keep passengers informed of the latest developments. Further updates are expected as the investigation progresses.
Australian airline Qantas hit with ‘significant’ cyberattack
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