AFD Releases 2024 Activity Report on Environmental and Social Grievance Mechanism
Paris, France – July 1, 2025 – The Agence Française de Développement (AFD) today announced the publication of its “Rapport d’activités 2024 – Dispositif de gestion des réclamations environnementales et sociales” (2024 Activity Report – Environmental and Social Grievance Mechanism). This comprehensive report details the functioning and achievements of AFD’s dedicated system for managing environmental and social grievances throughout the past year.
The release of this report underscores AFD’s continued commitment to transparency, accountability, and the responsible implementation of its development projects. The environmental and social grievance mechanism is a crucial component of AFD’s efforts to ensure that its operations are conducted in a manner that respects human rights, protects the environment, and fosters sustainable development, while also providing avenues for affected communities and stakeholders to raise concerns.
The 2024 Activity Report offers an in-depth look at the operational aspects of the grievance mechanism. It outlines the procedures followed, the types of complaints received, and the resolutions achieved. This includes information on the geographical distribution of grievances, the sectors or projects that generated the most concerns, and the nature of the environmental and social issues raised.
Key highlights from the report are expected to shed light on:
- Case Management: The report will likely detail the number of grievances received, processed, and resolved, providing insights into the efficiency and effectiveness of the mechanism.
- Types of Grievances: An analysis of the categories of environmental and social concerns reported, which could range from issues related to land acquisition, biodiversity protection, pollution, labor conditions, to community consultation processes.
- Resolution Pathways: Information on how grievances were addressed, including mediation, investigation, and the implementation of corrective actions. The report will likely emphasize AFD’s efforts to engage with complainants and stakeholders throughout the resolution process.
- Lessons Learned and Improvements: As is customary with such reports, AFD is expected to share key learnings from the year’s activities, identifying areas for further enhancement of the grievance mechanism and its accessibility. This demonstrates AFD’s proactive approach to continuously improving its governance and operational standards.
- Impact and Outcomes: The report may also touch upon the broader impact of the grievance mechanism in contributing to improved project design, implementation, and ultimately, to more positive environmental and social outcomes for affected populations.
AFD’s proactive approach to managing environmental and social risks through such robust mechanisms is a testament to its dedication to international best practices in sustainable finance and development cooperation. The publication of this annual report serves as an important tool for engaging with civil society, development partners, and the public, fostering a shared understanding of AFD’s commitment to responsible development.
The full report is available on the AFD website, inviting all interested parties to review its contents and gain a comprehensive understanding of the agency’s work in addressing environmental and social concerns.
Rapport d’activités 2024 – Dispositif de gestion des réclamations environnementales et sociales
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