Swindon Borough Council Launches New Dedicated Support Service for Unpaid Carers
Swindon Borough Council is pleased to announce the launch of a new, comprehensive service designed to provide essential support to the borough’s unpaid carers. This initiative, announced on June 30, 2025, at 11:32 AM, underscores the council’s commitment to recognizing and assisting those who provide vital care for friends, family, and neighbours within the community.
Unpaid carers play an invaluable role, often undertaking demanding and emotionally taxing responsibilities without formal recognition or support. This new service aims to alleviate some of the pressures faced by these dedicated individuals by offering a range of resources and assistance tailored to their unique needs.
The new service will provide a multifaceted approach to carer support, encompassing several key areas:
- Information and Advice: Carers will have access to a central point of information regarding their rights, available benefits, and local services that can assist them. This includes guidance on practical matters such as understanding care needs assessments and navigating the care system.
- Practical Support: The service will explore options for practical assistance to help carers manage their responsibilities more effectively. This may include signposting to respite care services, assistive technology, and practical tips for managing daily tasks.
- Emotional and Well-being Support: Recognizing the significant emotional toll that caring can take, the service will offer access to counselling, peer support groups, and well-being initiatives. These resources are designed to help carers manage stress, prevent burnout, and maintain their own health and happiness.
- Training and Skills Development: To empower carers and enhance their confidence, the service will offer opportunities for training and skills development. This could include sessions on specific care techniques, communication skills, and managing challenging behaviours.
- Carer Breaks and Respite: Understanding the importance of taking time for themselves, carers will be supported in accessing respite care options. This will allow them to take much-needed breaks, recharge, and attend to their personal needs, ultimately enabling them to continue their caring roles more sustainably.
- Signposting to Other Services: The new service will act as a gateway to a wider network of support, connecting carers with relevant local organizations, charities, and statutory services that can offer further assistance.
Swindon Borough Council acknowledges the immense contribution of unpaid carers and believes this new service will make a significant positive impact on their lives. By providing targeted support, the council aims to ensure that carers feel valued, understood, and equipped to continue their vital work.
Further details on how to access the new support service, including contact information and specific offerings, will be made available on the Swindon Borough Council website and through local community channels in the coming weeks. The council encourages all unpaid carers in Swindon to explore the resources available and reach out for the support they deserve.
New service to support Swindon’s unpaid carers
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