Consumer Affairs Agency Commissioner Arai’s Press Conference Summary (February 6)
Date: 2025-02-18 07:28 Source: Consumer Affairs Agency
Summary:
Consumer Affairs Agency Commissioner Arai held a press conference on February 6, 2025, to discuss recent developments and initiatives within the agency.
Key Points:
- Status of Unfair Contract Terms Examination:
- The agency has examined and designated 19 unfair contract terms commonly used in consumer contracts.
- Businesses have been ordered to revise or eliminate these terms by March 31, 2025.
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The agency will continue to monitor compliance and take enforcement actions as necessary.
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New Guidelines for Digital Content Services:
- The agency has established new guidelines to protect consumers using digital content services.
- These guidelines provide clear guidance on fair and transparent terms of use, cancellation procedures, and handling of personal information.
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Businesses are encouraged to comply with these guidelines to ensure consumer protection.
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Strengthening Measures against Unfair Business Practices:
- The agency is considering strengthening measures against unfair business practices that target vulnerable consumers, such as the elderly and low-income individuals.
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This may include increased penalties and expanded enforcement powers.
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Promotion of Consumer Education:
- The agency will continue to promote consumer education initiatives to empower individuals to make informed decisions and protect themselves against unfair practices.
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Campaigns will focus on raising awareness about consumer rights and responsibilities.
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Cooperation with Other Agencies:
- The agency is working closely with other relevant government agencies, such as the Fair Trade Commission, to combat unfair business practices and protect consumer interests.
- Joint enforcement actions and information sharing will be strengthened.
Commissioner Arai’s Message:
“The Consumer Affairs Agency is committed to protecting consumers from unfair and deceptive practices. We will continue to enhance our efforts through strict enforcement, targeted measures, and consumer education. By working together with businesses and consumers, we can create a fair and transparent marketplace.”
Additional Information:
- Link to Press Conference Transcript: [Japanese only]
- Consumer Affairs Agency Website: www.caa.go.jp/en/
Summary of the press conference for Minister Arai (February 6th)
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消費者庁 a new article on 2025-02-18 07:28 titled “新井長官記者会見要旨(2月6日)”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.
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