Check your email security, and protect your customers
The National Cyber Security Centre (NCSC) is urging organisations to check their email security and take action to protect their customers from fraud and other online threats.
Over the past year, the NCSC has seen a significant increase in the number of organisations falling victim to email scams. These scams typically involve criminals sending emails that appear to come from legitimate organisations, such as banks or government agencies. The emails often contain links to phishing websites or attachments that install malware on the recipient’s computer.
Once the criminals have access to an organisation’s email system, they can use it to send out spam and phishing emails to the organisation’s customers. They can also use the email system to steal sensitive information, such as customer data and financial information.
The NCSC is urging organisations to take the following steps to protect their customers from email scams:
- Use a strong spam filter. A strong spam filter can block most phishing emails from reaching your customers’ inboxes.
- Educate your employees about phishing scams. Employees should be aware of the signs of phishing emails and know how to report them to IT.
- Implement a strong password policy. A strong password policy can make it more difficult for criminals to gain access to your email system.
- Use two-factor authentication. Two-factor authentication adds an extra layer of security to your email accounts, making it more difficult for criminals to access them.
- Monitor your email system for suspicious activity. Regularly review your email logs for signs of suspicious activity, such as unusual email traffic or attempts to access your system from unknown locations.
By taking these steps, organisations can help to protect their customers from email scams and other online threats.
Additional resources
- NCSC guidance on email security
- NCSC guidance on phishing
- NCSC guidance on password security
- NCSC guidance on two-factor authentication
Check your email security, and protect your customers
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