Roll-out of the New Public Warning and Information System “LU-Alert”
17 January 2025
Luxembourg City – The Luxembourg government has announced the roll-out of a new public warning and information system called “LU-Alert”. The system will be used to alert the population in the event of emergencies or imminent threats.
LU-Alert will be a multi-channel system that will use a variety of methods to reach the population, including mobile phones, landlines, social media, and digital signage. The system will be managed by the Ministry of the Interior and will be operational 24 hours a day, 7 days a week.
The government has stressed that LU-Alert is not a replacement for existing emergency response systems, such as the 112 emergency number. Instead, LU-Alert will be used to provide timely and accurate information to the public in the event of a major emergency.
The roll-out of LU-Alert will begin in March 2025 and will be completed by the end of the year. The government has urged the public to register for the system at www.lu-alert.lu.
How LU-Alert Will Work
LU-Alert will be triggered by the Ministry of the Interior in the event of an emergency or imminent threat. The system will then send out alerts to the public through a variety of channels, including:
- Mobile phones: Alerts will be sent to all mobile phones in the affected area. Mobile phones will receive a text message with information about the emergency and instructions on what to do.
- Landlines: Alerts will be sent to all landlines in the affected area. Landlines will receive a recorded message with information about the emergency and instructions on what to do.
- Social media: Alerts will be posted on the social media accounts of the Ministry of the Interior and other government agencies.
- Digital signage: Alerts will be displayed on digital signage in public places, such as bus stops and train stations.
Registering for LU-Alert
The government has urged the public to register for LU-Alert at www.lu-alert.lu. Registration is voluntary, but it is recommended for everyone who lives or works in Luxembourg.
To register, you will need to provide your name, address, and contact information. You can also choose to receive alerts in multiple languages.
Testing LU-Alert
The government will be conducting a series of tests of LU-Alert in the coming months. The tests will be announced in advance and will not cause any disruption to the public.
More Information
For more information about LU-Alert, please visit www.lu-alert.lu.
“Mat LU-Alert gesäis du et kommen”: Roll-out of the new public warning and information system “LU-Alert”
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