Improving Care in Hamilton’s Hospitals for People Seeking Support
January 14, 2025
Hamilton Health Sciences (HHS) is taking steps to improve care for people seeking support in its hospitals. The new initiatives aim to improve access to mental health and addiction services, reduce wait times for emergency care, and provide better support for patients and families.
Mental Health and Addiction Services
HHS is investing in new mental health and addiction services to meet the growing needs of the community. A new mental health urgent care clinic will open at St. Joseph’s Healthcare Hamilton in the spring of 2025. The clinic will provide immediate access to mental health care for people experiencing a crisis.
HHS is also expanding its addiction services, including a new withdrawal management program at St. Peter’s Hospital. The program will provide a safe and supportive environment for people to withdraw from substances.
Emergency Care
To reduce wait times for emergency care, HHS is implementing a new triage system at its emergency departments. The system will use technology to prioritize patients based on the severity of their condition. This will help to ensure that patients who need immediate care are seen more quickly.
HHS is also opening a new Urgent Care Centre at Juravinski Hospital and Cancer Centre in the fall of 2025. The centre will provide care for people with non-emergency conditions, such as sprains, cuts, and minor illnesses.
Patient and Family Support
HHS is committed to providing better support for patients and families. A new patient and family advisory council has been established to provide input on the design and delivery of services.
HHS is also expanding its volunteer program to provide more support to patients and families. Volunteers will help with tasks such as patient navigation, discharge planning, and providing emotional support.
Quotes
“We are committed to providing the best possible care for our patients and families,” said Dr. David Higgins, President and CEO of HHS. “These new initiatives will help us to improve access to care, reduce wait times, and provide better support for those who need it most.”
“We are pleased to see HHS investing in these important services,” said Susan Pigott, Executive Director of the Mental Health and Addiction Services Coalition of Hamilton. “These initiatives will make a real difference in the lives of people who are struggling with mental health or addiction issues.”
Additional Information
For more information on these initiatives, please visit the HHS website at www.hamiltonhealthsciences.ca.
Improving care in Hamilton’s hospitals for people seeking support
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