Call Center: Mimit, 256 CallMat Redundancies Withdrawn
January 8, 2025 | 2:26 pm*
Rome – The Ministry of Labor and Social Policies (Mimit) has announced the withdrawal of 256 redundancies at CallMat, a call center company.
The redundancies were initially announced in December 2024, and were met with strong opposition from unions and employees. The Mimit intervened to facilitate negotiations between the two parties, and has now reached an agreement that will see the redundancies withdrawn.
Under the terms of the agreement, CallMat will receive financial support from the government to help it restructure its business. The company will also implement a number of measures to improve its productivity and competitiveness.
Mimit Minister Andrea Orlando said: “This is a positive outcome for all parties involved. The redundancies have been withdrawn, and CallMat has committed to taking steps to improve its business. This will help to protect jobs and ensure the long-term viability of the company.”
Union representatives have welcomed the withdrawal of the redundancies. They said: “This is a victory for the workers and their unions. We are pleased that the government has intervened to help resolve this dispute. We will continue to work with CallMat to ensure that the company is able to implement its restructuring plans successfully.”
CallMat is a leading call center company in Italy. It employs over 1,000 people and provides services to a number of major clients. The company has been facing financial difficulties in recent years, due to increased competition from other call center companies and the rise of self-service technologies.
The withdrawal of the redundancies is a significant step forward for CallMat. It will give the company the opportunity to restructure its business and improve its competitiveness. It is also a positive outcome for the workers and their unions, who have been fighting to save their jobs.
Call center: Mimit, ritirati i 256 licenziamenti della CallMat
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