French Government Recognizes QUALISAP Version 5.1 “Services aux Particuliers” Certification
Paris, France (January 2, 2025) – The French Ministry of Economy and Finance has issued an order recognizing the compliance of the QUALISAP Version 5.1 “Services aux Particuliers” certification standard, developed by Bureau Veritas Certification, with the requirements outlined in Article R. 7232-6 of the French Labor Code.
Background
QUALISAP is a voluntary certification scheme for companies providing home services in France. It is designed to ensure that companies meet high standards of quality and professionalism in areas such as customer satisfaction, safety, and environmental sustainability.
The French Labor Code requires companies providing home services to possess a certification recognized by the government. This is intended to protect consumers by ensuring that they receive quality services from reputable providers.
QUALISAP Version 5.1
QUALISAP Version 5.1 has been updated to align with the latest industry best practices and customer expectations. The new version includes revised requirements in the following areas:
- Customer satisfaction: Enhanced focus on customer feedback and complaint handling
- Safety: Updated safety protocols to address emerging risks
- Environmental sustainability: Introduction of new requirements for minimizing environmental impact
Recognition by the French Government
The French Ministry of Economy and Finance has recognized the compliance of QUALISAP Version 5.1 with the government’s requirements for home service certifications. This means that companies certified to QUALISAP Version 5.1 will be considered compliant with the French Labor Code.
Benefits of the Recognition
The recognition of QUALISAP Version 5.1 by the French government provides several benefits to certified companies:
- Legal compliance: Demonstrates compliance with French Labor Code requirements
- Enhanced credibility: Shows commitment to providing high-quality services
- Increased customer confidence: Reassures customers that they are receiving services from a reputable provider
- Competitive advantage: Differentiates certified companies from non-certified competitors
Implications for Home Service Providers
Home service providers in France are encouraged to obtain QUALISAP Version 5.1 certification to demonstrate their commitment to quality and professionalism. Certification will allow companies to:
- Comply with legal requirements
- Enhance their reputation and credibility
- Gain a competitive advantage
- Meet the expectations of increasingly demanding customers
About Bureau Veritas Certification
Bureau Veritas Certification is a leading provider of certification services worldwide. The company offers a wide range of certifications, including QUALISAP, to help businesses demonstrate their commitment to quality, health, safety, and environmental sustainability.
Arrêté du 31 décembre 2024 reconnaissant la conformité du référentiel QUALISAP version 5.1 “Services aux Particuliers” du Bureau Veritas Certification au cahier des charges mentionné au 2° de l’article R. 7232-6 du code du travail
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