Press Release: Federal Government to Successfully Digitalize 115 Most Important Administrative Services by the End of 2024
Berlin, December 30, 2024 – In a major milestone for the digital transformation of public administration, the Federal Government has announced that it will complete the digitalization of its 115 most important administrative services by the end of 2024. This achievement marks a significant step towards making government services more accessible, efficient, and user-friendly for citizens and businesses.
The digitalization process has involved a comprehensive modernization of administrative processes, streamlining procedures, and introducing user-centric digital platforms. By integrating online portals, mobile applications, and electronic document management systems, the government has made it possible for citizens and businesses to access services anytime, anywhere, from any device.
“This is a major achievement for the Federal Government and a testament to our commitment to providing modern, digital-first government services,” said the Federal Minister for Digitalization. “By digitalizing these essential services, we are making life easier for citizens and businesses, reducing bureaucracy, and improving the overall efficiency of public administration.”
The digitalization of administrative services encompasses a wide range of areas, including:
- Citizen services: birth certificates, marriage certificates, passport applications, and more
- Business services: tax declarations, business registrations, and grants applications
- Public health services: digital health records, appointment scheduling, and prescription management
To ensure a smooth transition to digital services, the government has invested heavily in education and awareness campaigns, providing support and guidance to citizens and businesses on how to access and use the new platforms. Furthermore, the government has established a dedicated digital service team to continuously monitor and improve the digital user experience.
The positive impact of digitalization is already being felt across the country. Citizens are reporting faster and more convenient access to services, businesses are experiencing reduced administrative burdens, and government agencies are benefitting from improved efficiency and reduced costs.
The completion of the digitalization of the 115 most important administrative services represents a pivotal moment in the ongoing digital transformation of the Federal Government. It is expected to further enhance the quality and accessibility of public services, drive economic growth, and improve the overall well-being of citizens and businesses in Germany.
Pressemitteilung: Bund hat seine 115 wichtigsten Verwaltungsleistungen bis Ende 2024 erfolgreich digitalisiert
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