Company fined €270,000 for failing to comply with consumer code
On 23 December 2024, the French Ministry of Economy announced a €270,000 fine imposed on HOMAIR VS CAMPING (SIRET number: 833 014 954 000527) for failing to comply with the consumer code.
Background
An investigation by the French Consumer Affairs and Fraud Control Directorate (DGCCRF) revealed that HOMAIR VS CAMPING had engaged in several practices that violated the consumer code. These practices included:
- Failing to provide clear and accurate information about the services offered
- Using deceptive commercial practices to attract customers
- Failing to respect the withdrawal period for consumers
Consequences
As a result of these violations, HOMAIR VS CAMPING has been fined €270,000. The company has also been ordered to cease the illegal practices and to comply with the consumer code.
Implications
This case serves as a reminder to businesses of the importance of complying with the consumer code. Businesses that fail to comply with the code may face significant fines and other penalties.
Consumers should be aware of their rights under the consumer code and should report any violations to the relevant authorities.
Additional Information
The full text of the decision can be found on the website of the French Ministry of Economy.
HOMAIR VS CAMPING is a French company that operates a chain of campsites. The company has over 200 campsites in France and other European countries.
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