UK Office of Rail of Road,Have you experience of a train fare penalty or prosecution? The rail regulator wants to hear from you

Have you experienced a train fare penalty or prosecution? The rail regulator wants to hear from you

The Office of Rail and Road (ORR) is inviting people who have experienced a train fare penalty or prosecution to share their experiences.

The ORR is the independent regulator for Britain’s railways. It is responsible for ensuring that the railways are run in a safe, efficient and economical way.

The ORR is conducting a review of the way that train companies handle fare penalties and prosecutions. It wants to hear from people who have been fined or prosecuted for fare evasion, or who have been unfairly treated by a train company.

The ORR is particularly interested in hearing from people who have:

  • Been fined or prosecuted for fare evasion, even though they had a valid ticket
  • Been treated unfairly by a train company, such as being asked to pay a penalty fare even though they had a reasonable excuse for not having a ticket
  • Been prosecuted for fare evasion, even though they were not aware that they were committing an offence

The ORR is also interested in hearing from people who have experience of the train fare penalty system, even if they have not been fined or prosecuted.

The ORR’s review will consider the following issues:

  • The fairness and consistency of the train fare penalty system
  • The effectiveness of the system in deterring fare evasion
  • The impact of the system on passengers, particularly vulnerable passengers

The ORR is asking people to share their experiences by completing a short online survey. The survey is available at: www.smartsurvey.co.uk/s/FarePenalties/

The ORR is also holding a series of public events to hear from people who have been affected by the train fare penalty system. The events will be held in the following cities:

  • London – 16 January 2023
  • Manchester – 17 January 2023
  • Birmingham – 18 January 2023
  • Cardiff – 19 January 2023

To register for an event, please visit: www.orr.gov.uk/about-us/events/

The ORR is committed to ensuring that the train fare penalty system is fair and proportionate. It will use the evidence gathered from its review to make recommendations to the government and the train companies.

Notes to editors:

  1. The Office of Rail and Road (ORR) is the independent regulator for Britain’s railways. It is responsible for ensuring that the railways are run in a safe, efficient and economical way.
  2. The ORR is conducting a review of the way that train companies handle fare penalties and prosecutions.
  3. The ORR is asking people who have experienced a train fare penalty or prosecution to share their experiences by completing a short online survey.
  4. The ORR is also holding a series of public events to hear from people who have been affected by the train fare penalty system.

Have you experience of a train fare penalty or prosecution? The rail regulator wants to hear from you

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UK Office of Rail of Road a new article on 2024-12-16 00:01 titled “Have you experience of a train fare penalty or prosecution? The rail regulator wants to hear from you”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.

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