Carrefour Market Store Fined for Misleading Price Information
Paris, December 3, 2024 – The French Ministry of Economy has imposed a fine on A.M.S DISTRIB, the company operating the Carrefour Market store in Aubenas, for failing to provide consumers with accurate pricing information.
Following an investigation by the Directorate-General for Competition, Consumption, and Fraud (DGCCRF), it was found that the store had failed to clearly display the prices of several products. In some cases, the displayed price did not match the price charged at the checkout, while in others, the prices were not clearly marked or were obscured by other information.
This lack of transparency violated Article L112-1 of the French Consumer Code, which requires businesses to provide consumers with clear and complete information about prices. Such misleading pricing practices can confuse consumers and lead them to make purchases they might not have otherwise made if they had known the true price.
As a result of these violations, A.M.S DISTRIB was fined €3,000 by the DGCCRF. The company has also been ordered to rectify the situation by ensuring that all prices are clearly and accurately displayed in the store.
The Ministry of Economy emphasized the importance of accurate pricing information for consumer protection. Consumers have the right to know the true cost of products before making a purchase, and businesses are legally obligated to provide this information fairly and transparently.
The DGCCRF regularly conducts inspections of businesses to ensure compliance with consumer protection laws. In addition to imposing fines, the DGCCRF can also issue warnings and take other corrective actions to protect consumers.
Consumers who believe they have been misled by inaccurate pricing or other misleading practices can report the matter to the DGCCRF through its website or hotline.
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economie.gouv.fr a new article on 2024-12-03 14:00 titled “La société A.M.S DISTRIB exploitant le magasin Carrefour Market d’Aubenas sanctionnée pour des défauts d’information du consommateur sur les prix”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.
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