Can We Avoid Premium-Rate Phone Numbers?
Premium-rate phone numbers are those that charge a higher rate than regular phone numbers. They are often used by businesses for customer service, technical support, and other purposes. However, these numbers can be a nuisance for consumers, who may not realize that they are being charged a higher rate until after they have made the call.
There are a few things that you can do to avoid premium-rate phone numbers:
- Check the phone number before you call. If you are not sure whether a phone number is a premium-rate number, you can check it online or by calling your phone company.
- Use a different phone number. If you need to call a business that uses a premium-rate phone number, you can try using a different phone number, such as a landline or a VoIP number.
- File a complaint. If you have been charged a premium-rate for a call that you did not intend to make, you can file a complaint with your phone company or with the Federal Communications Commission (FCC).
The FCC has taken steps to crack down on premium-rate phone numbers. In 2015, the FCC adopted new rules that require businesses to disclose the cost of calling a premium-rate phone number before the call is connected. The FCC also requires businesses to provide a way for consumers to opt out of being charged for premium-rate calls.
Despite the FCC’s efforts, premium-rate phone numbers remain a problem. In 2017, the FCC received over 100,000 complaints about premium-rate phone numbers.
If you are concerned about being charged for premium-rate phone calls, you should take steps to protect yourself. By checking the phone number before you call, using a different phone number, and filing a complaint if necessary, you can avoid being scammed by premium-rate phone numbers.
Here are some additional tips to avoid premium-rate phone numbers:
- Never call a phone number that you do not recognize.
- Be wary of phone numbers that are advertised on social media or in unsolicited emails.
- If you are unsure whether a phone number is a premium-rate number, call your phone company or the FCC.
- If you have been charged for a premium-rate call that you did not intend to make, file a complaint with your phone company or the FCC.
By following these tips, you can avoid being scammed by premium-rate phone numbers.
Peut-on éviter les numéros de téléphone surtaxés ?
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