Inside GOV.UK,How we’re designing GOV.UK Chat

How we’re designing GOV.UK Chat

28 November 2024

We’re redesigning GOV.UK Chat to make it easier for you to get help and information online.

The new GOV.UK Chat will be:

  • Faster: We’re making GOV.UK Chat faster so you can get help quickly and easily.
  • More accurate: We’re improving the accuracy of the information provided by GOV.UK Chat so you can be confident that you’re getting the right advice.
  • Easier to use: We’re making GOV.UK Chat easier to use so you can find the help you need quickly and easily.

We want to hear from you

We’re committed to making GOV.UK Chat the best possible service for you. We want to hear your feedback on the new GOV.UK Chat so we can make sure it meets your needs.

Please take a few minutes to complete our short survey. Your feedback will help us to make GOV.UK Chat even better.

Take the survey

[Link to survey]

Thank you for your feedback.

The GOV.UK Chat team


How we’re designing GOV.UK Chat

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Inside GOV.UK a new article on 2024-11-28 12:14 titled “How we’re designing GOV.UK Chat”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.

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