Ticket de caisse : professionnels, quelles sont vos obligations ?
Source: economie.gouv.fr, 22 novembre 2024
What are the obligations of professionals regarding receipts?
Since January 1, 2023, all professionals are required to provide a receipt to their customers, regardless of the amount of the transaction. This obligation applies to all sales of goods or services, whether made in person, by mail order, or online.
The receipt must contain the following information:
- The name of the professional
- The address of the professional
- The date of the transaction
- The time of the transaction
- The description of the goods or services sold
- The quantity of goods or services sold
- The unit price of the goods or services sold
- The total amount of the transaction
- The method of payment
Professionals must also keep a copy of all receipts for a period of 10 years.
What are the sanctions for non-compliance?
Professionals who fail to comply with the obligation to provide a receipt may be subject to a fine of up to €750.
What are the exceptions to the obligation to provide a receipt?
There are a few exceptions to the obligation to provide a receipt. These exceptions include:
- Transactions made by individuals who are not acting in the course of their business
- Transactions made by professionals who are not required to keep a record of their sales, such as street vendors and market traders
- Transactions made for less than €10
What are the benefits of providing a receipt?
Providing a receipt has several benefits for both professionals and customers. For professionals, providing a receipt can help to:
- Prevent fraud
- Improve customer satisfaction
- Increase sales
For customers, receiving a receipt can help to:
- Keep track of their purchases
- Protect their rights in the event of a dispute
- Claim a refund or exchange
How can I get a receipt if I have not been provided with one?
If you have not been provided with a receipt, you can request one from the professional. The professional is required to provide you with a receipt within 10 days of your request.
Conclusion
The obligation to provide a receipt is an important part of consumer protection law. By providing a receipt, professionals can help to prevent fraud, improve customer satisfaction, and increase sales. Customers should always request a receipt if they have not been provided with one.
Ticket de caisse : professionnels, quelles sont vos obligations ?
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economie.gouv.fr a new article on 2024-11-22 14:46 titled “Ticket de caisse : professionnels, quelles sont vos obligations ?”. Please write a detailed article on this news item, including any relevant information. Answers should be in English.
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