Service Canada Prepared to Meet Canadians’ Needs in the Event of a Canada Post Labour Disruption
November 12, 2024, Ottawa, ON – Service Canada is closely monitoring the ongoing labour negotiations between Canada Post and the Canadian Union of Postal Workers (CUPW). The department is prepared to take necessary steps to ensure that Canadians continue to have access to essential services in the event of a labour disruption.
Service Canada provides a range of essential services to Canadians, including:
- Issuing social insurance numbers (SINs)
- Processing Employment Insurance (EI) claims
- Providing Old Age Security (OAS) and Canada Pension Plan (CPP) benefits
- Offering passport services
- Handling immigration applications
In the event of a Canada Post labour disruption, Service Canada will take the following steps to minimize disruptions to these services:
- Extending Service Hours: Service Canada offices will extend their hours of operation to accommodate increased demand.
- Expanding Online Services: Canadians will be encouraged to use Service Canada’s online services to access information and submit applications.
- Utilizing Alternate Delivery Methods: Service Canada will explore alternative delivery methods, such as email and courier services, to ensure that documents and payments are received by the department.
- Working with Partners: Service Canada will work closely with other government departments and agencies to ensure that essential services are maintained.
“Our priority is to ensure that Canadians continue to have access to the essential services they rely on,” said Ahmed Hussen, Minister of Families, Children and Social Development. “Service Canada is taking all necessary steps to prepare for a potential labour disruption and to minimize any inconvenience to Canadians.”
Canadians are encouraged to check the Service Canada website and social media channels for the most up-to-date information on any potential service disruptions.
Additional Information:
- The current Canada Post collective agreement expires on November 25, 2024.
- CUPW has been in negotiations with Canada Post since August 2024.
- The key issues in the negotiations include wages, job security, and working conditions.
- If a labour disruption occurs, it is expected to have a significant impact on mail delivery and other Canada Post services.
Service Canada prepared to meet Canadians’ needs in the event of a Canada Post labour disruption
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