CRTC Takes Action to Protect Canadians
Ottawa, November 5, 2024 – The Canadian Radio-television and Telecommunications Commission (CRTC) today announced a series of actions to protect Canadians from harmful content and scams.
“Our top priority is protecting Canadians from harm,” said Scott Hutton, CRTC’s Vice-President of Consumer, Analytics and Strategy. “These actions build on our ongoing efforts to ensure that Canadians can access a safe and reliable communications system.”
The CRTC is taking the following actions:
- Banning robocalls: The CRTC is banning all robocalls, except for those from emergency responders, charities, and political parties. This will help to reduce the number of unwanted and potentially harmful calls that Canadians receive.
- Cracking down on spam: The CRTC is cracking down on spam by requiring all commercial electronic messages to include a clear and concise unsubscribe mechanism. This will make it easier for Canadians to stop receiving unwanted spam.
- Protecting children: The CRTC is protecting children by requiring all online services that are targeted at children to have strong privacy and security measures in place. This will help to keep children safe online.
- Empowering consumers: The CRTC is empowering consumers by providing them with more information about their rights and responsibilities. This will help Canadians to make informed choices about the communications services they use.
The CRTC is also working with other government agencies, industry stakeholders, and consumer groups to address these issues.
“We are committed to working with all stakeholders to protect Canadians from harm,” said Hutton. “These actions are a significant step forward in our efforts to create a safe and reliable communications system for all Canadians.”
For more information, please visit the CRTC’s website at www.crtc.gc.ca.
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