Instant Messaging Service Launched to Provide Emotional Support to Teenagers and Young People in Crisis
The Government of Andorra has launched an instant messaging service to provide emotional support to teenagers and young people in crisis. The service, called “e-Tracte”, is available 24 hours a day, 7 days a week, and is staffed by a team of experienced psychologists.
Young people can access the service by sending a message to the number +376 325 340. They will then be connected with a psychologist who can provide them with confidential and anonymous support.
The service is designed to help young people who are struggling with a variety of issues, including:
- Mental health problems
- Relationship problems
- Bullying
- Abuse
- Suicidal thoughts
The psychologists on the team are trained to provide support and guidance to young people in crisis. They can also help young people to access other resources, such as mental health services or support groups.
The launch of e-Tracte is part of the Government of Andorra’s commitment to providing support to young people. The government recognizes that young people are particularly vulnerable to mental health problems, and that early intervention is essential to prevent these problems from becoming more serious.
e-Tracte is a confidential and anonymous service, and young people can use it without fear of judgment or stigma. The service is also free of charge, so young people can access it regardless of their financial situation.
The Government of Andorra hopes that e-Tracte will help to reduce the number of young people who experience mental health problems. The government also hopes that the service will help to promote resilience and well-being among young people in Andorra.
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