Important Notice: Temporary Suspension of My Number Card Convenience Store Certificate Issuance Service in Matsuyama City
Matsuyama City wishes to inform all residents that the My Number Card convenience store certificate issuance service will be temporarily suspended on Monday, August 11, 2025. This suspension is scheduled to occur on the aforementioned date.
This temporary halt in service is necessary to facilitate essential system maintenance and updates. These procedures are crucial for ensuring the continued smooth and secure operation of the convenience store certificate issuance system, allowing us to provide reliable services to our citizens.
The convenience store certificate issuance service is a valuable resource that enables residents to obtain various certificates, such as resident registration certificates and tax certificates, at designated convenience stores throughout Japan using their My Number Cards. We understand that this temporary suspension may cause inconvenience, and we sincerely apologize for any disruption this may cause to your plans.
Key Information:
- Service Affected: My Number Card Convenience Store Certificate Issuance Service.
- Date of Suspension: Monday, August 11, 2025.
- Reason for Suspension: System maintenance and updates.
- Resumption of Service: The service is expected to resume normal operations following the completion of the scheduled maintenance. Specific details regarding the resumption time will be communicated if further information becomes available.
Matsuyama City is committed to providing efficient and accessible services to all residents. We appreciate your understanding and cooperation as we undertake this necessary maintenance to improve our services.
We encourage residents who require certificates on or around August 11, 2025, to plan accordingly and obtain their necessary documents in advance of the suspension date. Alternatively, after the service resumes, you may utilize the convenience store certificate issuance service at your convenience.
For any urgent inquiries or further clarification, please do not hesitate to contact the relevant department within Matsuyama City. We value your patience and understanding as we work to maintain and enhance our digital public services.
令和7年8月11日（月曜日）はコンビニ交付サービスを一時停止します
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