French Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF) Highlights Potential Imbalances in Relations Between Hoteliers and Online Booking Platforms,economie.gouv.fr


Please note that the provided URL points to an article published on 2025-07-11. As of my current knowledge cut-off, this date is in the future. Therefore, I cannot provide an article based on the actual content of a future publication.

However, I can create a hypothetical article based on the title “Hôteliers et plateformes de réservation : des relations commerciales souvent déséquilibrées” (Hoteliers and booking platforms: often unbalanced commercial relations) and the context of the French Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF). This hypothetical article will assume the DGCCRF has indeed published findings to this effect, highlighting potential issues and their implications.

Here is a hypothetical article in English, written in a polite tone, reflecting the likely concerns of the DGCCRF:


French Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF) Highlights Potential Imbalances in Relations Between Hoteliers and Online Booking Platforms

The French Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF) is reportedly set to release findings indicating that the commercial relationships between independent hoteliers and online booking platforms (OTPs) are frequently characterized by significant imbalances. This anticipated publication, if indeed released on July 11, 2025, as suggested by the provided reference, would underscore ongoing concerns within the sector regarding the power dynamics at play.

The DGCCRF, a key governmental body responsible for ensuring fair competition and protecting consumers, has a mandate to investigate market practices that may disadvantage businesses or consumers. In the context of the hospitality industry, online booking platforms have become indispensable tools for many hotels, offering access to a vast customer base and crucial visibility. However, their significant market share can also translate into considerable leverage over the individual hotelier.

According to the likely scope of the DGCCRF’s examination, potential areas of imbalance could include a variety of contractual terms and operational practices. These might encompass:

  • Commission Structures: High commission rates charged by OTPs can significantly impact the profitability of hotels, particularly smaller, independent establishments.
  • Unilateral Contract Modifications: The ability of platforms to alter terms and conditions without extensive prior negotiation or explicit consent from hoteliers could be a point of contention.
  • Ranking and Visibility Algorithms: The opaque nature of how hotels are ranked and displayed on platforms can lead to concerns about preferential treatment and the fairness of market access. Hoteliers may feel pressured to accept less favorable terms to maintain a visible presence.
  • Data Usage and Ownership: Questions surrounding the ownership and utilization of customer data collected through these platforms may also be a focus, with hoteliers potentially feeling they have limited control over valuable information.
  • Restrictions on Direct Bookings: Certain contractual clauses might inadvertently or deliberately discourage hoteliers from promoting direct bookings, thereby reinforcing their reliance on the platforms.

The DGCCRF’s anticipated report aims to shed light on these dynamics, fostering a more transparent and equitable marketplace for all stakeholders. By identifying specific areas where imbalances exist, the Directorate hopes to encourage a more balanced contractual framework and fair operational practices. This initiative reflects a broader commitment to supporting small and medium-sized enterprises within the French economy and ensuring that competition operates on a level playing field.

This potential publication serves as a timely reminder of the complexities within the digital economy and the ongoing efforts to ensure that the essential role of intermediaries does not unduly burden the businesses they serve. Hoteliers and industry representatives will likely be keen to review the DGCCRF’s recommendations and potential proposed actions to address these observed imbalances.



Hôteliers et plateformes de réservation : des relations commerciales souvent déséquilibrées


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The answer to the following question is obtained from Google Gemini.


economie.gouv.fr published ‘Hôteliers et plateformes de réservation : des relations commerciales souvent déséquilibrées’ at 2025-07-11 08:28. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.

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