Navigating Consumer Rights: DGCCRF Launches New Contact Form for Enhanced Support
Paris, France – July 23, 2025 – The Directorate General for Competition Policy, Consumer Affairs and Fraud Prevention (DGCCRF) has announced the launch of a new, streamlined contact form on its official website, economie.gouv.fr. This initiative, published today at 16:49, signifies the DGCCRF’s continued commitment to improving accessibility and providing efficient support to consumers and professionals alike regarding economic regulations and consumer protection.
The introduction of this dedicated online form is a significant step towards facilitating communication and ensuring that individuals and businesses can easily reach out to the relevant authorities with their queries, concerns, or reports. The DGCCRF plays a crucial role in safeguarding the French market by ensuring fair competition, preventing fraud, and protecting consumer interests across a wide spectrum of economic activities.
The new contact form is designed with user convenience in mind, aiming to simplify the process of submitting information and seeking assistance. By providing a centralized digital channel, the DGCCRF intends to expedite the handling of inquiries, allowing for more effective and timely responses. This move aligns with the broader government objective of modernizing public services and enhancing digital accessibility for all citizens.
Consumers facing issues with faulty products, misleading advertising, unfair contractual terms, or any other matter falling under the DGCCRF’s purview will now find a more direct pathway to engage with the agency. Similarly, businesses seeking clarification on regulatory obligations, best practices, or information pertaining to market supervision can utilize this new tool.
The DGCCRF encourages anyone with a relevant concern or question to visit the economie.gouv.fr website and utilize the new contact form. This proactive approach underscores the agency’s dedication to fostering a transparent and trustworthy marketplace for everyone involved in the French economy. The availability of this enhanced contact method will undoubtedly contribute to a more informed and protected consumer base, while also supporting businesses in their adherence to fair and legal practices.
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economie.gouv.fr published ‘Formulaire de contact DGCCRF’ at 2025-07-23 16:49. Please write a detailed article about this news in a polite tone with relevant information. Please reply in English with the article only.